This unit uses SWOT and PEST analysis and SMART targets models to help you to identify your current market position, identify your customer’s needs and plan for future changes.
This unit examines by examples presented as a series of case studies, the technology fix and intermediate approaches to environmental problem solving. It then goes on to consider options beyond the technical fix.
Have you ever wanted to start your own business? This unit will give you the opportunity to consider and reflect on the personal aspects involved in transforming an innovative idea into an entrepreneurial product. You will also learn how to identify the requirements for building an appropriate entrepreneurial team.
We know that culture guides the way people behave in society as a whole. But culture also plays a key role in organisations, which have their own unique set of values, beliefs and ways of doing business. This unit explores the concepts of national and organisational culture and the factors that influence both.
>Conducting market research can involve employing both quantitative and qualitative research models. This unit gives an overview of both and how they can be used effectively to investigate your customer service levels.
Mr Ruffin brings to the organization 32yrs as an IT professional with a background in business management, computer and information sciences specializing in database, application development, telecommunications and system security. Dr Ruffin was the first system administrator for Free A&M University, Free Open University and now Collegiate Independent Study.